This post deals with the anxiety I had to face because, I had sent across a courier which contained vital documents and it was just not traceable.
It was 13 Oct 2014, I had to send some various very very important documents to Mumbai. I chose Professional couriers because they were somehow close to my home.
15 Oct 2014, was election in Mumbai and I can imagine there being a delay.
But when I called up on 16th afternoon still the courier was not delivered and let being delivered, it could not be traced at all. They did not know where the courier was.
Spent lot of money calling the store where I sent the courier, called up the customer care. None of whom had an answer. Each one told call me back after 1 hour.
Even if I called up after 1 hour, they had no idea where the courier was and still told, will call you back in sometime.
Finally at around 4;45 PM, the person who intended to be the recipient of the courier replied back saying he had received the documents.
I could take a breather now.
So, what I would like to tell is, I will chose professional couriers in future if and only if I have some casual documents to send. This kind of shoddy work, with some really important documents is not acceptable.
I will go and search the nearest DTDC counter next time.
Cheers,
It was 13 Oct 2014, I had to send some various very very important documents to Mumbai. I chose Professional couriers because they were somehow close to my home.
15 Oct 2014, was election in Mumbai and I can imagine there being a delay.
But when I called up on 16th afternoon still the courier was not delivered and let being delivered, it could not be traced at all. They did not know where the courier was.
Spent lot of money calling the store where I sent the courier, called up the customer care. None of whom had an answer. Each one told call me back after 1 hour.
Even if I called up after 1 hour, they had no idea where the courier was and still told, will call you back in sometime.
Finally at around 4;45 PM, the person who intended to be the recipient of the courier replied back saying he had received the documents.
I could take a breather now.
So, what I would like to tell is, I will chose professional couriers in future if and only if I have some casual documents to send. This kind of shoddy work, with some really important documents is not acceptable.
I will go and search the nearest DTDC counter next time.
Cheers,
